Team Roles & Responsibilities 

  • FITNESS INSTRUCTOR

    • Teach classes on agreed days and times or find a substitute.
    • Set up and tear down for the class, with energy exchange providing help when possible; however, the instructor is ultimately responsible. 
    •  Choose their own music and design their own choreography while staying on BRAND with TFR Class Templates and/or guidelines approved by Owner Anna Townsend.
    • Arrive on-time (a minimum of 16 minutes before class begins).
    •  Leave the studio in good condition upon departure. 
    •  Check clients into class via the Arketa Dashboard before or after class.
    •  Keep up to date with certifications, CPR, liability insurance and provide the Company with documentation if necessary.
    • TFR Instructors are committed to learning and honing their craft by attending trainings and continuing their eduction.

    Uphold our Core Values and attend Fitness Room classes when possible, to stay engaged with the community and to remain up to date with the methods, essence and style of The Company.

  • ENERGY EXCHANGE

    Every Shift (2-2.25 hours-not including workout time)


    *ie: participation in class in not included in your 2 hours of exchanged work. 

    • Sweep entryway floors prior to each shift including under the table, and couch.
    • Check and/or tidy up Bathrooms (mirrors, shower doors, chrome faucets, toilets)
    • Refill toilet paper, paper towel, hand soap when needed.
    • Check and/or refill water cooler.
    • Check and/or take out garbages/recycling.
    • Spray down bikes after Spin class.
    • Help put out benches, mats or Barres depending on the scheduled class (this is also the instructors duty).
    • Mop up any sweat and water on the main room floor 
    • Do your weekly task.

    Weekly Tasks:

    • Monday evening: Dusting (under furniture and racks) and spin room floor.
    • Tuesdays & Thursday evenings: Deep clean Bathroom showers
    • Wednesday evening: Refill Spray Bottles and spot clean check large studio mirrors.
    • Saturday morning: Refill Spray Bottles & Large water Bottles.
    • Sunday: Bathrooms Mirrors, counters and Shower doors.

    Current Schedule:


    Monday: Beth (430pm-730pm)


    Tuesday: Kara (5pm-730pm)


    Wednesday: Kat (5:35am-7am), Tiffany (430pm-715pm)


    Thursday: Kat (5:35am-7am), Sarah (4:45pm-730pm)


    Saturday: Brian (730am-930am)


    Sunday: Sarah (730am-1015am)



  • STUDIO ASSISTANT

    • Ensuring a seamless opening and closing of the studio (through paper scheduling and communication).
    • Coordinating and managing energy exchangers to achieve the seamless opening and closing of the studio. 
    • Ensuring that the Core Values of The Fitness Room is reflected in the daily operations of the studio.
    • Ensuring the studio is fully stocked with necessary supplies (paper products, cleaning materials, equipment maintenance). 
    • Helping with in-studio events (ie: fundraisers, challengers).
    • Point of contact for instructors and members regarding daily studio operations (opening/closing, late cancellation emails, and general feedback about the space/services).
    • Communication delegation, Studio Assistant is not responsible to have all the answers, but be able to advise the proper contact.  



    Delegation:


    • Tech question, membership question, schedule changes or request-Anna
    • Member questions regarding the workout: ie-weight selection, modifications -The instructor teaching the class.
    • Complaints, feedback or concerns about classes/workouts or the instructor - The Instructor team lead & cc Anna.

  • INSTRUCTOR TEAM LEAD

    Team Leadership & Supervision:


    •  Manage a team of fitness instructors, ensuring they are meeting performance standards.
    •  Foster a collaborative environment where instructors feel supported and motivated.
    •  Conduct regular meetings with the team to discuss class schedules, feedback, and any operational concerns.
    •   Evaluate and mentor instructors, providing constructive feedback and opportunities for professional development.

    Quality Control & Client Satisfaction:

       

    •  Ensure all instructors are delivering safe, effective, and engaging fitness classes.
    •   Monitor client feedback and implement changes where necessary to improve overall experience.
    •  Promote a customer-centric culture, ensuring instructors build strong relationships with clients and are responsive to individual needs.